We will do our best to help you rearrange a course that is undersubscribed or that you need to move for some reason. However, if you have to cancel a course at short notice we will need to make a charge.
Our cancellation charges are:
• course cancelled more than 30 days before the start date - no charge
• course cancelled 14 to 30 days before the start date - 25% of the course fee
• course cancelled 7 to 13 days before the start date - 75% of the course fee
• course cancelled less than 7 days before the start date - 100% of the course fee.
We will also have to charge for any expenses that we have paid and cannot get refunded - for example, rail tickets and hotel accommodation.