Training your staff
Train your staff to write in plain English
Imagine if all your people could write in plain English. Think of the time and money this would save:
Most organisations take their documents for granted. They get so used to them that they stop seeing them from the reader's point of view. Unfortunately, if your documents are unclear, or contain mistakes in spelling or punctuation, the cost to your organisation can be enormous.

Our editing service is the ideal way for you to make sure that your documents are clear and user friendly, and present the right image.
fewer queries and complaints in response to their emails and letters
clearer reports and quicker decisions
communications that 'worked' first time around
customers that understood the benefits of dealing with you.
We have developed our courses especially for today's business writers. By 'business writers' we mean anyone who has to write at work. Managers, customer service staff, lawyers, council officers and civil servants will all benefit from the course. We can tailor a course to the specific needs of your writers. Our two most popular courses are Effective business writing and Writing for the web.

Effective business writing

Effective business writing is a practical course that changes delegates' attitudes to writing. It equips them to write clearly, concisely and accurately, with a human, professional style. Because they get plenty of practice, and get the follow-up they need, delegates remember what they have learnt.

We can tailor the course to focus on the documents your people write every day – emails, letters, reports, leaflets, forms, legal documents – or anything else that's important to you.

For more details please download a course programme, fill in the form below, or phone 0114 2571400 and ask for Dave Fox.

Writing for the web

Our one-day Writing for the web course teaches delegates how to communicate clearly and effectively to screen readers. We look at how people's reading behaviour changes when they go online, how to plan your message with the web in mind and how to write it in a clear, user-friendly way.

Throughout the course we use real examples from the web – good and bad – to illustrate the principles of effective web design and writing. We can also round off the course by reviewing some pages from your own site, and helping the delegates suggest improvements. 

For more details please download a course programme, fill in the form below, or phone 0114 2571400 and ask for Dave Fox.

Effective business writing

Effective business writing is a practical course that changes delegates' attitudes to writing. It equips them to write clearly, concisely and accurately, with a human, professional style. Because they get plenty of practice, and get the follow-up they need, delegates remember what they have learnt.

We can tailor the course to focus on the documents your people write every day - emails, letters, reports, leaflets, forms, legal documents - or anything else that's important to you.

For more details please download a course programme, fill in the form below, or phone 0114 2571400 and ask for Dave Fox.

Writing for the web

Our one-day Writing for the web course teaches delegates how to communicate clearly and effectively to screen readers. We look at how people's reading behaviour changes when they go online, how to plan your message with the web in mind and how to write it in a clear, user-friendly way.

Throughout the course we use real examples from the web - good and bad - to illustrate the principles of effective web design and writing. We can also round off the course by reviewing some pages from your own site, and helping the delegates suggest improvements.

For more details please download a course programme, fill in the form below, or phone 0114 2571400 and ask for Dave Fox.
It's not just about classroom training

Our training allows delegates to build on and practise what they have learnt during the day. This means delegates remember much more, and have more confidence in applying their new-found skills and knowledge.

With all our courses, and for no extra cost, delegates will:

on the day - get to practise what they have learnt on some in-house examples, appraising and improving pieces of writing that are directly relevant to their work
at the end of the day - receive a copy of our booklet 117 easy tips for getting your message across every time you write! This covers the same topics as the course, but presented in a novel, engaging way that reinforces what they have learnt
afterwards - have access to our online Writing plain English course for six months. This allows delegates to recap what they have learnt and practise their skills using interactive sessions and exercises.
Costs

Our courses cost £1295 a day for up to 12 people, plus our trainer's travel and accommodation costs. This includes all course materials, tailoring and access to our online course. If you want to run a number of courses we'll be able to give you a generous discount.

Remember, the outline course programmes are only a starting point. Every organisation is different and we'll be happy to work with you to tailor the course to your delegates' needs.

For more details please fill in the form, email us, or phone 0114 2571400 and ask for Dave Fox.

The Word Centre
27 Norfolk Hill
Sheffield
S35 8QA
UK


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